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Viro AI

Privacy Policy

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Effective Date: June 13, 2025

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Viro AI (“we,” “us,” or “our”) operates the Viro AI mobile application (the “App”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

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1. Information We Collect

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Email Address

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  • When? During account creation or sign-in.

  • Why? To authenticate you, enable password recovery, and send service-related notifications.

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Payment Information

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  • When? When you subscribe via Stripe Checkout (external to the App).

  • Why? To manage your subscription billing.

  • How? All payment processing is handled by Stripe; we never store your card details.

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Anonymous Analytics

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  • Provider: Microsoft Clarity

  • What? Aggregate usage metrics (e.g., session length, feature events).

  • Why? To improve App performance and user experience.

  • Note: We do not collect personal device identifiers or location data.

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2. How We Use Your Information

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  • Account Management: Sign-in, password resets, and account maintenance.

  • Subscription Billing: Manage your paid subscription via Stripe.

  • Product Improvement: Analyze anonymous usage to refine features.

  • Support & Updates: Respond to inquiries and notify you of important changes.

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3. Information Sharing

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  • Stripe: For processing subscription payments.

  • Secure Backend Service: To store your email and conversation history (you can delete via the App).

  • Microsoft Clarity: For anonymous analytics.

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We do not share your email or chat content with other third parties, including AI model providers or marketing platforms.

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4. Data Retention & Deletion

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  • Account Deletion: Available in the Settings screen of the App.

  • Immediate Erasure: Upon deletion, all personal data (email and chat history) is permanently removed.

  • Data Requests: You may request a copy of your data or confirmation of deletion at any time.

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5. Children’s Privacy

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  • Age: Not intended specifically for children under 13.

  • Collection: We do not knowingly collect personal information from children under 13.

  • Action: If you believe we have, please contact us to have it removed immediately.

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6. Security

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We employ industry-standard safeguards, including:

  • Encryption: HTTPS/TLS for all data in transit.

  • Secure Storage: Encrypted databases with strict access controls.

  • Access Restrictions: Only authorized personnel can access your data.

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7. Contact Us

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For questions or requests about this Privacy Policy or your data, please contact:

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Nick Arbuckle
Email: Nick@viro.app

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Changes to This Policy


We may update this policy to reflect changes in our practices or legal obligations. We will revise the “Last updated” date and notify you of material changes within the App.

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